Lexmark MS711 Service Manual

Action Yes No
Step 4
Ensure the imaging unit smart chip contact with cable is free from damage.
Is the imaging unit smart chip contact with cable free from damage?
Go to step 5. Replace the imaging
unit smart chip contact
with cable.
Go to step 5.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 492.
Problem resolved.
Fuser unit smart chip service check
Action Yes No
Step 1
Ensure that the fuser is installed properly.
Is the fuser properly installed?
Go to step 2. Reinstall the fuser
properly.
Step 2
Remove the fuser and install a different fuser.
Does the error remain?
Go to step 3. Problem resolved.
Step 3
Ensure the cable for socket "J27" on the controller board is properly
connected.
Is the above component properly connected?
Go to step 4. Reseat the connection
or replace the cable.
Go to step 4.
Step 4
Reset the machine.
Does the error continue?
Replace the controller
board. Go to
“Controller board
removal” on page
492.
Problem resolved.
Printer hardware errors
• “1yy error messages” on page 238
• “Printhead ID service check” on page 242
• “Printhead service check” on page 242
• “Fuser drive motor service check” on page 243
• “Fuser service check” on page 243
• “LVPS service check” on page 244
• “Toner level sensing service check” on page 244
• “Main drive motor service check” on page 245
• “Media feeder service check” on page 245
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Diagnostic information
237

Lexmark MS711 Specifications

General

Brand	Lexmark
Model	MS711
Category	Printer
Language	English