Sensor (input) early arriving jam service check
Action Yes No
Step 1
Check media origination.
Did the media originate from the MPF?
Go to step 2. Go to step 5.
Step 2
Check the MPF pick roller.
Is the MPF pick roller free of excess wear and contamination?
Go to step 3. Clean or replace the
MPF pick roller. See
“MPF pick roller
removal” on page
400.
Step 3
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Go to step 4. Replace the MPF pick
solenoid.
Step 4
Check the MPF feeder lift plate assembly for damage.
Is the above component free from damage?
Go to step 5. Replace the MPF
feeder lift plate. See
“MPF feeder lift plate
removal” on page
397.
Step 5
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 6. Remove and properly
reinstall the media.
Step 6
Check all of the media trays and the media path for partially fed media.
Are the media trays and the media path free from any partially fed pieces
of media?
Go to step 7. Remove any pre-
staged or jammed
media.
Step 7
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 9.Go to step 8.
Step 8
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 407.
Go to step 9.
Replace the
connection.
Go to step 9.
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Diagnostic information
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