Action Yes No
Step 9
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to “Stapler
controller PCBA
removal” on page
663.
If the error persists,
then replace the staple
finisher. Go to “Staple
finisher option
removal” on page
621.
The problem is solved.
Finisher door undetected service check
Action Yes No
Step 1
Is the staple finisher the only output option installed?
Go to step 4. Go to step 2.
Step 2
Remove all output options and re-install only the staple finisher.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
Perform step 2 again
using the other
remaining output bins.
Go to step 3.
Step 3
Check the auto connector end of the option previously installed below the
staple finisher.
Is it free of damage?
Go to step 4. Replace the upper
interface cable of the
output option
previously installed
under the staple
finisher.
Step 4
Check the lower interface cable. If damaged, then replace the lower
interface cable. See “Stapler lower interface cable removal” on
page 661.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 5. The problem is solved.
Step 5
Open the rear door and do the following:
• check if the rear door closes properly
• check the rear door rollers for damage
• check the locking mechanism for damage
• check the rear door for damage
Are the above components ok?
Go to step 6. Replace the rear door.
See “Stapler rear door
removal” on page
622.
4063
Diagnostic information
304
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