Lexmark MS711 Service Manual

Action Yes No
Step 4
Check the AC line voltage to the machine. The voltage should be within
the following limits:
• for 110 machines—100 to 127 V ac
• for 220 V machines—200 to 240 V ac
Is the voltage within the limits?
Go to step 5. Try a different outlet.
Step 5
Check the voltages on the LVPS card.
• +5V at pin?
• +24V at pin?
Are the voltages correct?
Contact the next
highest level of
support.
Replace the LVPS. Go to
“LVPS removal” on
page 511.
Input/output option hardware errors
3yy error messages
User attendance messages
Error code Description Action
321.51 No encoder feedback detected from the tray 2
pick/lift motor.
Go to “250/550-sheet media feeder failure service
check” on page 271.
321.52 Motor stop error—the tray 2 pick/lift motor kept on
running some time after the motor was commanded
to stop.
Go to “250/550-sheet media feeder failure service
check” on page 271.
321.53 The tray 2 pick/lift motor went over the normal speed Go to “250/550-sheet media feeder failure service
check” on page 271.
322.54 250/550‑sheet trays: No encoder feedback detected
from the tray 2 transport motor.
Go to “250/550-sheet transport motor failure
service check” on page 270.
322.54 HCIT: No encoder feedback detected from the tray 2
transport motor.
Go to “HCIT transport motor failure service check”
on page 278.
322.55 250/550‑sheet trays: Motor stop error—the tray 2
transport motor kept on running some time after the
motor was commanded to stop.
Go to “250/550-sheet transport motor failure
service check” on page 270.
322.55 HCIT: Motor stop error—the tray 2 transport motor
kept on running some time after the motor was
commanded to stop.
Go to “HCIT transport motor failure service check”
on page 278.
322.56 250/550‑sheet trays: The tray 2 transport motor went
over the normal speed
Go to “250/550-sheet transport motor failure
service check” on page 270.
322.56 HCIT: The tray 2 transport motor went over the
normal speed
Go to “HCIT transport motor failure service check”
on page 278.
4063
Diagnostic information
263

Lexmark MS711 Specifications

General

Brand	Lexmark
Model	MS711
Category	Printer
Language	English