Action Yes No
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the sensor
(pass through). See
“Sensor (drawer pass
through) removal ” on
page 527.
Reseat the connection.
Step 3
Perform a print test using the appropriate input tray.
Does the error continue?
Replace the input
option.
Problem solved.
Sensor (input) miscellaneous jam 2 service check
Action Yes No
Step 1
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item control panel door interlock.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to step 3.Go to step 2.
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the sensor
(control panel door
interlock).
Go to step 3.
Replace the
connection.
Go to step 3.
Step 3
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 492.
Problem solved.
Sensor (input) miscellaneous jam 3 service check
Action Yes No
Step 1
Check the media size setup and tray guides for all media trays.
Does the media size in use match the size set for all media trays?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the media condition in all media trays.
Is any of the media in any of the media trays crumpled or damaged?
Replace the damaged
media.
Go to step 3.
4063
Diagnostic information
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