Action Yes No
Step 3
Open the left cover, reseat all connectors on the stapler controller PCBA
and then POR the machine.
Does the error remain?
Replace the stapler
controller PCBA. See
“Stapler controller
PCBA removal” on
page 749.
If the error persists,
then replace the
finisher option. See
“Staple, hole punch
finisher option
removal” on page
738.
The problem is solved.
Output expander main motor service check
Action Yes No
Step 1
a POR the machine.
b Reseat the output option on the printer.
c Open the rear door and clear obstructions along the paper path.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Is the output expander the only output option installed?
Go to step 5. Go to step 3.
Step 3
Check the lower interface cable. If damaged, then replace the lower
interface cable. See “Lower interface cable removal” on page 563.
Reseat the cable J1 on the controller PCBA, then POR the machine.
Does the error remain?
Go to step 4. The problem is solved.
Step 4
Check the auto connector end of the option below the expander.
Is it free of damage?
Go to step 5. Replace the upper
interface cable of the
output option under
the expander.
Step 5
Remove all output options and re-install only the expander. Enter
Diagnostics Menu and navigate to:
OUTPUT BIN TESTS >Feed Tests >Output Bin 1
Select Single.
Does the output option feed normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 6.
4063
Diagnostic information
202
To Next Page
Loading...
Need help?
General
