7 Do either of the following to clear the message and continue printing:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
[x]‑page jam, remove tray 1 to clear duplex. [235–239]
1 Pull out the tray completely.
Note: Lift the tray slightly and pull it out.
2 Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right
and out of the printer.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Do either of the following to clear the message and continue printing:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
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Diagnostic information
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