Lexmark MS711 Service Manual

Error code Description Action
242.02 HCIT: The media is late reaching the sensor
(input) when feeding from tray 2.
Go to “HCIT jam service check” on page 115.
242.03 250/550‑sheet tray: The media fed from tray
3 did not reach the tray 2 sensor (pass
through).
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.03 HCIT: The media fed from tray 3 did not reach
the tray 2 sensor (pass through).
Go to “HCIT jam service check” on page 115.
242.06 250/550‑sheet tray: Failure to feed from tray
2—media remains in tray 2
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.06 HCIT: Failure to feed from tray 2—media
remains in tray 2
Go to “HCIT jam service check” on page 115.
242.07 250/550‑sheet tray: The media while feeding
from tray 3 remains detected by the tray 2
sensor (pass through).
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.07 HCIT: The media while feeding from tray 3
remains detected by the tray 2 sensor (pass
through).
Go to “HCIT jam service check” on page 115.
242.08 250/550‑sheet tray: A misfeed occurred due
to shingling. The misfed media is flushed to
the output bin. Press Continue to print using
the next available media.
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.08 HCIT: A misfeed occurred due to shingling.
The misfed media is flushed to the output bin.
Press Continue to print using the next
available media.
Go to “HCIT jam service check” on page 115.
242.09 250/550‑sheet tray: Tray 2 pick motor lost
encoder error
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.09 HCIT: Tray 2 pick motor lost encoder error Go to “HCIT jam service check” on page 115.
242.10 250/550‑sheet tray: Failure to feed from tray
2
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.10 HCIT: Failure to feed from tray 2 Go to “HCIT source jam service check” on page 118.
242.11 250/550‑sheet tray: Pick/lift motor encoder
not detected in tray 2.
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.11 HCIT: Pick/lift motor encoder not detected in
tray 2.
Go to “HCIT jam service check” on page 115.
242.12 250/550‑sheet tray: Motor ramp up error in
tray 2.
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.12 HCIT: Motor ramp up error in tray 2. Go to “HCIT jam service check” on page 115.
242.13 250/550‑sheet tray: Page to be stapled failed
to feed from tray 2.
Go to “250/550-sheet media tray option jam service check” on
page 113.
242.13 HCIT: Page to be stapled failed to feed from
tray 2.
Go to “HCIT jam service check” on page 115.
4063
Diagnostic information
98

Lexmark MS711 Specifications

General

Brand	Lexmark
Model	MS711
Category	Printer
Language	English