Monarch nice3000 - User Manual

Questions and Answers

C
Cindy TorresAug 26, 2025
How to fix over-voltage during acceleration on a Monarch nice3000?
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  nelsonkurtAug 26, 2025
  Over-voltage during acceleration in the Monarch Controller can be due to: * Input voltage being too high. * Excessive regeneration power from the motor. * Braking resistance being too large or braking unit failure. * Acceleration rate being too short. To resolve this: * Adjust the input voltage and observe the bus voltage for normal behavior. * Check the balance coefficient. * Select a proper braking resistor, consulting the recommended braking resistance table to ensure the resistance isn't too large. * Inspect the cable connecting the braking resistor for damage, grounding of the copper wire, and reliable connection.
J
Jasmine KingAug 27, 2025
What causes Monarch nice3000 to display under-voltage?
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  Richard VaughanAug 27, 2025
  An under-voltage error on the Monarch Controller can be triggered by: * Instantaneous power failure on the input power supply. * Input voltage being too low. * Failure of the drive control board. To troubleshoot: * Eliminate any external power supply faults and check for power failures during operation. * Ensure all power input cables are securely wired. * Contact the agent or Monarch.
C
Cheryl WashingtonAug 27, 2025
How to troubleshoot Monarch motor auto-tuning fault?
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  Amber GriffinAug 27, 2025
  A motor auto-tuning fault with the Monarch can arise if: * The motor cannot rotate properly. * The motor auto-tuning times out. * The encoder for the PMSM fails. To address this: * Enter the motor parameters correctly. * Check the motor wiring and whether phase loss occurs on the contactor at the output side. * Check the encoder wiring and ensure that the encoder PPR is set properly. * Check whether the brake keeps released during no-load auto-tuning. * Check whether the inspection button is released before the PMSM with-load auto-tuning is finished.
A
Alexis MckeeAug 28, 2025
What to do if Monarch nice3000 Controller shows module overheat?
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  Pamela WilsonAug 28, 2025
  If the Monarch Controller is overheating, consider the following: * The ambient temperature may be too high. * The fan may be damaged. * The air filter may be blocked. Here's what you can do: * Lower the ambient temperature. * Clear the air filter. * Replace the damaged fan. * Check whether the installation clearance of the controller meets the requirements.
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Julie JonesAug 29, 2025
Why does Monarch nice3000 have power supply phase loss?
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  Dana MichaelAug 29, 2025
  A power supply phase loss in the Monarch Controller can occur if: * The power input phases are not symmetric. * The drive control board fails. To resolve this: * Check whether the three phases of power supply are balanced and whether the power voltage is normal. If not, adjust the power input. * Contact the agent or Monarch.
K
Kimberly PhamAug 30, 2025
What causes Monarch Controller to show over-current during deceleration?
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  Eric JenningsAug 30, 2025
  Over-current during deceleration in the Monarch Controller may be due to: * The main circuit output is grounded or short circuited. * Motor auto-tuning is performed improperly. * The load is too heavy. * The deceleration rate is too short. * The encoder signal is incorrect.
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nicole76Aug 31, 2025
What causes Monarch nice3000 Controller to show over-voltage during deceleration?
- E
  Eric GallowayAug 31, 2025
  Over-voltage during deceleration in the Monarch Controller may be due to: * The input voltage is too high. * The braking resistance is too large, or the braking unit fails. * The deceleration rate is too short.
P
Paige WilliamsAug 31, 2025
What causes Monarch nice3000 Controller to show over-voltage at constant speed?
- K
  Kristen OlsenAug 31, 2025
  Over-voltage at constant speed in the Monarch Controller may be due to: * The input voltage is too high. * The braking resistance is too large, or the braking unit fails.
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Jessica JonesAug 23, 2025
Why is my Monarch nice3000 Controller overloading?
- K
  Kayla ClarkAug 25, 2025
  Controller overload can occur due to several reasons: * An abnormal brake circuit. * An excessively heavy load. * An abnormal encoder feedback signal. * Incorrect motor parameters. * A fault in the motor power cables. To resolve this: * Check the brake circuit and power input. * Reduce the load. * Verify the encoder feedback signal and settings, ensuring the initial angle of the encoder for the PMSM is correct. * Check the motor parameter settings and perform motor auto-tuning. * Inspect the motor's power cables.
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Joyce TorresSep 2, 2025
What to do if Monarch nice3000 Controller shows Err02?
- A
  Angel BrewerSep 2, 2025
  If the Monarch Controller displays Err02, it indicates that the main circuit output is grounded or short-circuited. To resolve this, check the RUN contactor at the controller output side to ensure it is working correctly. Also, verify that the shorting PMSM stator contactor is not causing a short circuit at the controller output side.

Monarch nice3000 Specifications

General

Control Method	Sensorless vector control
Protection Features	Overcurrent, overvoltage, undervoltage, overload, short circuit, overheating
Operating Temperature	-10°C to +40°C
Storage Temperature	-20°C to 60°C
Weight	Varies by model

Summary

Legal Information

Warning Notice

Notices to ensure personal safety and prevent damage to property.

Qualified Personnel

Information on personnel qualified to operate the product/system.

Disclaimer of Liability

Statement regarding manual consistency, changes, and application drawings.

Copyright

Information on copyright and patent liability.

Preface

About This Manual

Describes correct use, features, safety, installation, and maintenance.

Latest Use Information

Provides website and email for the latest product information.

Product Introduction

Overview of the NICE3000new controller and its advantages.

Chapter 1 Safety Instructions

General Safety

Covers safety precautions like preventing electric shock and sudden movement.

Supplementary Precautions

Details on RCD requirements and motor insulation testing.

Chapter 2 Product Information

Acceptance

Guidance on unpacking and checking the product upon receipt.

Designation Rule and Nameplate

Explains the model designation and nameplate details.

Exploded Views of Components

Illustrates the internal and external components of the controller.

Models

Lists available controller models with their specifications.

System Configuration

Describes the system components and their interconnections.

Chapter 3 Mechanical and Electrical Installation

Mechanical Installation

Covers mounting environment, clearance, and dimensions.

Electrical Wiring

Details terminal arrangements, descriptions, wiring diagrams, and cable selection.

Interface and Communication

Describes digital inputs, analog inputs, relay outputs, and communication protocols.

Installation of Shaft Position Signals

Explains the installation of leveling, slow-down, and limit switches.

Chapter 4 Peripheral Devices and Options

Peripheral Device Selection Guide

Covers device connection, descriptions, and selection.

List of Options

Lists optional components available for the NICE3000new system.

Braking Components

Details model selection for braking components.

Optional Boards

Describes optional boards like CTB, HCB, CCB, and GCB.

PG Card and Encoder

Covers PG card selection, connection, and precautions.

Chapter 5 Use of the Commissioning Tools

Use of the Onboard Keypad

Details buttons, display, menu structure, and operations.

Use of the LED Operation Panel (MDKE)

Explains panel introduction, key descriptions, and function code operations.

Chapter 6 System Commissioning and Functions

System Commissioning Guide

Provides a guide for elevator system commissioning.

System Functions

Covers functions like PMSM stator scheme, emergency evacuation, and door control.

Chapter 7 Function Code Table

Brief Introduction

Explains the structure and meaning of function code entries.

Function Code Groups

Lists the classification of function code groups (F0-F9, FA, Fb, FC, Fd, FE, FP, Fr).

Chapter 8 Description of Function Codes

Basic Elevator Parameters

Details motor control mode and command source selection.

Motor Parameters

Covers motor type, parameters, encoder settings, and auto-tuning modes.

Vector Control Parameters

Explains speed loop PI, current loop PI, position lock PI, and torque settings.

Running Control Parameters

Details running speed curve settings and startup/stop sequences.

Terminal Function Selection

Configures functions for low-voltage DI, high-voltage DI, and DO terminals.

Fire Emergency and Security Function Parameters

Covers fire emergency and security floor functions.

Elevator Commissioning Parameters

Includes parameters for car call/hall call tests and running tests.

Fault Information View

Provides details on designated, last 10, and latest 10 fault information.

Leveling Adjustment

Explains leveling accuracy adjustment methods for all floors and single floors.

User-related Parameters

Covers user password settings, restoration, and contract number checks.

Chapter 9 Troubleshooting

Description of Fault Levels

Classifies faults into five levels based on severity.

Fault Information and Troubleshooting

Provides a table of fault codes, possible causes, and solutions.

Chapter 10 Technical Data

General Technical Specifications

Lists key technical specifications like frequency, control modes, and torque.

Derating

Explains how output power is derated with increasing altitude.

Comparison with NICE3000

Compares NICE3000new features with the previous NICE3000 model.

Chapter 11 Inspection and Maintenance

Daily Inspection

Provides a daily checklist for inspecting motor, fans, environment, load, and voltage.

Periodic Inspection

Outlines periodic checks for electrical shock prevention and component maintenance.

Replacement of Vulnerable Components

Details procedures for replacing cooling fans and electrolytic capacitors.

Storage

Provides guidelines for storing the controller to maintain component integrity.

Chapter 12 EMC

CE Mark

Explains the CE mark and its compliance with European directives.

CE Low Voltage Directive Compliance

Details compliance requirements for the Low Voltage Directive.

EMC Guidelines Compliance

Describes EMC capabilities and the controller's compliance standards.

Definition of Terms

Defines terms like First Environment, Second Environment, and Category C1 Controller.

Selection of Peripheral EMC Devices

Covers AC input reactors, EMC filters, dv/dt reactors, and common-mode filters.

Circuit Breaker and Fuse Selection

Provides recommendations for circuit breakers and fuses.

Shielded Cable

Details requirements and cabling for shielded cables.

Solutions to Current Leakage

Discusses factors influencing leakage current and ELCB solutions.

Solutions to EMC Interference

Offers solutions for ELCB tripping, controller interference, and communication issues.

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