Troubleshooting
QL-300 User Guide 301
Problems Concerning Restrictions of Windows OS
The final printout is not cut, even though Cut by colla-
tion or To specify the number of pages per cut is
specified in the Cut Mode settings in the printer driver,
although the setting for collate is specified in the
printer settings in the printer driver or the application.
When you specify to collate printouts in the printer
driver or application, some applications reorder the
pages in collated order, and then generate print data
for all of the copies to be printed.
When this type of data is being printed, the printer can-
not recognize that the printout is being collated, so the
indicator for collated printing does not appear on the
control panel. In addition, the final printout is not cut,
even though Cut by collation or To specify the num-
ber of pages per cut is specified in the Cut Mode set-
tings in the printer driver.
Even if the application is suitable, when you want to
cut collated printouts, specify the pages in To specify
the number of pages per cut so they match the
pages being collated.
Furthermore, if you can only specify a number of
pages that is a multiple of that in To specify the num-
ber of pages per cut because the paper is short, you
need to edit the print data, such as by adding blank
pages, so it has a number of pages that can coincide
with the number specified in To specify the number
of pages per cut.
Symptom Solution Procedure
Items Symptom Causes and Troubleshooting
Printer driver The User Account Control dialog
appears.
When starting installer or utility, the
User Account Control dialog may
appear. Click Yes or Go, and run
installer or utility as administrator.
Clicking No or Cancel will not start
installer or utility.
Images are being printed in an
incorrect layout when doing “Print
Test Page”.
Occurred because Windows OS is
creating print information that is
larger than the paper settings that
are set in the printer driver.
Operation is not abnormal.
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