Troubleshooting
QL-300 User Guide 318
Paper winds around the roller of
the fuser and exit unit.
Type and thickness setting of paper
is inappropriate.
Correct Media Weight in the con-
trol panel to the appropriate value.
Or, change Media Weight to a
thicker value than the present
value.
Thin paper is used. Use thicker paper.
The space between labels is not
cut; the labels are cut.
The position of the cut is mis-
aligned.
Readjust the cutting position.
The leading edge of the label and
the black mark positions are not
aligned.
Labels cannot be used if the lead-
ing edge of the label and the black
mark positions do not align. Use
labels whose leading edges align
with the black mark.
The gap interval between labels is
different between each label.
Rolls of labels that have different
intervals between labels cannot be
used. Use rolls of labels that have
regular intervals.
The gap interval between labels is
not from 3 to 10 mm.
A gap between labels from 3 to 10
mm can be used. Do not use any
others.
The paper size specified in the
printer driver is different from the
paper size that is loaded.
Specify the correct paper size in
the printer driver.
Paper has stopped feeding. Last of the paper was detected
during warm up while paper was
feeding.
Replace the paper with a new roll
of paper.
Paper is not fed, even when the
FEED button is pressed.
Last of the paper was detected
while feeding paper.
Replace the paper with a new roll
of paper.
Paper is not unloaded, even when
the UNLOAD button is pressed.
Last of the paper was detected
while unloading paper.
Replace the paper with a new roll
of paper.
The rear edge of the paper is
skewed.
Paper is not set on the roll shaft. Replace the paper with a new roll
of paper.
Symptom Cause Troubleshooting
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