Xerox WorkCentre 5230

February, 2008
2-422
WorkCentre 5225, 5230
027-762, 027-772
Launch Version
Status Indicator Raps
027-762 Illegal Web Print Job Ticket RAP
Web print job is received but attached job execution ticket is not correct.
NOTE: On-demand print using external access function is requested to M/C but designated job
ticket is not correct as follows:
-Error overwrite of job ticket due to M/C software failure
-Error overwrite of job ticket due to external server bug of sender
-Error overwrite of job ticket due to network problem
-Intentional falsification of job ticket
Procedure
Retry print request.
027-772 SMTP Server Error (HELO) RAP
SMTP server error (HELO Command refusal).
Procedure
If the device hostname is described in non-ASCII characters, set the device hostname using ASCII
characters.
If situation does not improve, consult network administrator and check the SMTP server supports
HELO command.