Zebra ZD620 User Manual

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Troubleshooting
Alert: Media Out
A print command, a FEED button has been pressed, or you are printing; and the printer
can not detect media in the print path.
Possible Cause - 1
There is no media (roll) in the printer.
Resolution
Load your chosen media in the printer and close the printer. You may need to press the
FEED button once or the PAUSE button the get the printer to resume your print operation.
See Loading Roll Media.
Possible Cause - 2
Open the printer: If there is a missing label on the roll between two labels at the end of a
roll of labels, then this is the method used by the label roll manufacture to identify the end
of the roll. See Detecting a Media Out Condition.
Resolution
Replace the empty media roll and continue printing. Do not power the print off or you will
loose your print job. See Detecting a Media Out Condition.
Possible Cause - 3
Misaligned media sensor.
Resolution
Check the position of the media sensor. See Using the Movable Sensor.
The printer may need to be calibrated for the media after the adjusting the sensor location.
See Run a SmartCal Media Calibration.
Possible Cause - 4
The printer is set for noncontinuous (labels or black mark) media, but continuous media is
loaded.
Resolution
Check the position of the media sensor is in the center default location. See Using the
Movable Sensor.
The printer may need to be calibrated for the media after the adjusting the sensor location.
See Run a SmartCal Media Calibration.
MEDIA OUT
LOAD MEDIA

Zebra ZD620 Specifications

General

Color	-
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Flash memory	512 MB
Internal memory	256 MB
Number of fonts	16
Built-in barcodes	1D, 2D, AZTECCODE, CODABAR (NW-7), Code 11, Code 128 (A/B/C), Code 39, Code 49, Code 93, Data Matrix, EAN13, Industrial 2/5, Interleaved 2/5, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Page description languages	EPL2, XML, ZBI, ZPL II
Display	LCD
Color display	Yes
Product color	Black, Grey
Display resolution	320 x 240 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Mobile operating systems supported	Android, iOS
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	4.4 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Media thickness	0.08 - 0.1905 mm
Maximum label length	0.991 m
Maximum roll diameter	127 mm

Weight and Dimensions

Depth	221 mm
Width	177 mm
Height	151 mm