Zebra ZD620 User Manual

291
Troubleshooting
Issue: Label Job Sent, Data Transfers, But No Print
A label format was sent to the printer but was not recognized. The DATA light flashes but
no printing occurs.
Possible Cause - 1
The prefix and delimiter characters set in the printer do not match the ones in the label
format.
Resolution
Verify the ZPL programmings prefix (COMMAND CHAR) and delimiter (DELIM./CHAR)
characters. Configuration Setting to Command Cross-reference.
Possible Cause - 2
Incorrect data is being sent to the printer.
Resolution
Check the communication settings on the computer. Ensure that they match the printer
settings.
Possible Cause - 3
Incorrect data is being sent to the printer.
Resolution
Check the label format. See the ZPL Programmer’s Manual for details on printer
programming. For printer links to manuals, see the About section of this guide.

Zebra ZD620 Specifications

General

Color	-
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Flash memory	512 MB
Internal memory	256 MB
Number of fonts	16
Built-in barcodes	1D, 2D, AZTECCODE, CODABAR (NW-7), Code 11, Code 128 (A/B/C), Code 39, Code 49, Code 93, Data Matrix, EAN13, Industrial 2/5, Interleaved 2/5, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Page description languages	EPL2, XML, ZBI, ZPL II
Display	LCD
Color display	Yes
Product color	Black, Grey
Display resolution	320 x 240 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Mobile operating systems supported	Android, iOS
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	4.4 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Media thickness	0.08 - 0.1905 mm
Maximum label length	0.991 m
Maximum roll diameter	127 mm

Weight and Dimensions

Depth	221 mm
Width	177 mm
Height	151 mm