Chapter 9
9.3 Controller
9.3 Controller
What are the possibilities to start the controller?
The controller is equipped with a switch that you have to press for the initial start-up. If
you want to power up your controller remotely, you may either use Wake On LAN (WOL)
or wake-on-power (WOP).
Please refer to chapter 8.2.3 on page 126 for more information.
I cannot find my controller. What can I do?
• Please make sure that the controller is connected properly to the Ethernet network.
• Switch on the controller.
• It is possible that your controller has become unreachable due to wrong IP settings
(wrong IP address or IP address area, etc.). Please refer to chapter 8.2.4 on page
127.
• In case you are using a firewall, please do not block DTrack2 communication.
For more information, please also refer to chapter 8.2 on page 124 or chapter 5.2 on page
60 or chapter 5.3 on page 63.
What is the IP address of my controller?
You may use a standard USB pen drive and plug it in to the controller at any time. If not
running yet, please switch on the controller. Its settings (IP address, etc.) will be saved to
a setup file on the USB stick. This file may be opened and modified in any editor.
Please refer to chapter 8.2.4.1 on page 128 for more information.
How can I assign a specific IP address to my controller?
You may configure a static IP address the following ways:
• using DTrack2 (refer to chapter 8.2.2 on page 125)
• without the DTrack2 frontend (refer to chapter 8.2.4 on page 127)
9.4 Synchronization
Synchronization failed in ARTTRACK5 systems
If you have connected ARTTRACK5 or ARTTRACK5/C cameras via a PoE+ switch,
please check the model of the switch. Some acquirable PoE+ switch models might
not be suitable for usage with ART cameras. Use the recommended ’Netgear Prosafe
GSM7212P’ or – if not possible – contact ART support.
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