9 Frequently asked questions (FAQ)
• Go to Settings → Output and check if the data output is configured correctly:
– data receiver defined (’send to’),
– identifier ’6df2’ selected,
– if you are using the old output format: identifier ’6df ’ selected.
What is the maximum number of Flysticks to be used simultaneously?
type max. number
Flystick1 3
Flystick2 5
Flystick3 2
Please double-check that the targets of the Flysticks, that are used simultaneously, are
not identical. If doubts remain please contact ART .
What is the MultiUser option for Flysticks?
The MultiUser option is an enhancement especially for VR/AR applications when working
with more than one Flystick.
Please refer to chapter 6.3.2 on page 82 for more information.
The Flystick output data is not transmitted.
Go to Settings → Output and check if the data output is configured correctly:
• data receiver defined (’send to’),
• identifier ’6df2’ selected,
• if you are using the old output format: identifier ’6df ’ selected.
9.11 Fingertracking
The Fingertracking hand target is not recognized sporadically or even not at all.
• Make sure that the battery is charged and the hand target is switched on.
• Go to Settings → Cameras and tick the checkbox ’modulated flash’. Only one cam-
era can emit the modulated flash, thus the selected one should have unobstructed
view of the whole tracking area. Furthermore it has to be assigned to syncgroup
#1 ! ARTTRACK5 , ARTTRACK5/C , TRACKPACK/E , & TRACKPACK systems
may be configured via software, while ARTTRACK2 & ARTTRACK3 have to be
connected to ’OUT1’ on the controller’s Synccard.
• The configuration dial has to be turned to the proper position. Please refer to chap-
214