9 Frequently asked questions (FAQ)
Where is the Monitor 2DOF display?
• Please check if the latest updates for your operating system are installed.
• Please make sure that your firewall is not blocking DTrack2 , even partly.
• Please refer to chapter A.6 on page 244 for a list of supported operating systems.
Why is the Monitor 2DOF display crossed out for some cameras?
• Please check if all the cameras used during room calibration are connected.
• Please refer to section 9.2 on page 192 for the common reasons of disconnected
cameras.
• Please refer to section 8.3.3.1 on page 135 for more information about Adding /
removing cameras.
Why does the “(re-)calibration required” message appear in Monitor 2DOF?
• Please make sure you have performed a correct room calibration using all con-
nected cameras.
• Please refer to section 8.3.3.1 on page 135 for more information about Adding /
removing cameras.
My target is not visualized within the Monitor 2DOF display.
• Please make sure that the target is inside the tracking volume and within tracking
range of the cameras.
• Double-check the settings for the flash intensities of the cameras (refer to chapter
8.5.1 on page 146).
• In case you are using active targets, please make sure that you have activated the
modulated flash. Please refer to chapter 6.2.4 on page 79 for further details.
How do I define the number of targets to be tracked?
Go to Settings → Body Administration and change the ’number of 6DOF bodies’. Please
refer to chapter 8.5.6 on page 155.
What is the maximum number of targets?
The maximum number of targets (including Flysticks and Fingertracking hand devices) is
depending on the license type:
• Basic and Extended license: 4
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