9 Frequently asked questions (FAQ)
Is it possible to automatically start the measurement after booting the
controller?
Yes, go to Settings → Tracking and tick the checkbox ’automatic start of measurement
after booting’. Please refer to chapter 8.5.5 on page 155 for further details.
May I close the DTrack2 frontend software window after starting the
measurement?
Yes, the measurement continues even if the DTrack2 frontend software is not active.
What’s the version of my DTrack2 software?
Go to About → DTrack2 to find out the version of your DTrack2 frontend software and the
backend software on the controller. Please refer to chapter 8.9 on page 189 for further
details.
There are greyish areas in my Monitor 2DOF display. What do they indicate?
The static reflex suppression is currently active. This is indicated with these greyish ar-
eas. Markers in these areas will not contribute to tracking.
Please refer to chapter 8.6.1 on page 165 for more information.
What do the abbreviations "SR", "DR" and "UD" mean?
SR . . . static reflex suppression active
UD . . . display orientation is upside down
Please refer to chapter 8.3.3.1 on page 135 for more information on the additional Monitor
2DOF display settings.
The display bar in the Monitor 2DOF display is indicating very high radiation
intensities, although no markers are illustrated. Where’s the radiation coming
from?
Please check that the cameras are not in the field of view of each other to avoid mutual
blinding. Please refer to chapter 4.8.2.1 on page 49 for more information. Furthermore,
remove other strong IR radiation sources from the tracking volume or, at least, prevent
them from interfering with the tracking system. Please refer to chapter 4.8.2 on page 48
for more information.
Monitor 2DOF and/or Data Display are ‘freezing’ after some time, although
tracking didn’t stop.
This can be caused by a firewall that is running on the DTrack2 PC and blocking (UDP)
output data.
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