9 Frequently asked questions (FAQ)
• Go to Settings → Output. Define a receiver for the tracking data and configure the
type of data to be transmitted.
• Activate the tracking functionality within your graphics application.
I’m having too many heavy reflections.
• Please double-check that the flash intensities of the cameras are not too high. In
general, a flash intensity of 3-4 might be sufficient.
• Make sure that no other strong infrared radiation sources (e.g. sunrays or halogen
lamps) are present in the tracking volume. If they cannot be removed you may use
the reflex suppression feature of DTrack2 .
• If mutual blinding is possible please either try to adjust the cameras differently or try
to arrange them in different syncgroups.
Does DTrack2 send data if no target is being tracked?
No tracking data is sent except for the frame number (’fr’).
The application PC does not receive tracking data.
• Go to Settings → Output. Define a receiver for the tracking data and configure the
type of data to be transmitted.
• Check the network connection physically and try to address the controller with a
’Ping’.
• Double-check with a UDP receiver if data is being sent by the controller.
• Activate the tracking functionality within your graphics application.
May I use passive and active targets at the same time?
Yes, of course, there are no restrictions on using passive and active targets simultane-
ously. But you will need an external modulated flash if you are using ARTTRACK1 (dis-
continued) or ARTTRACK2 (SN < 320, (discontinued). Please contact ART in that case.
I am moving my target upwards but within the Monitor 2DOF display it moves
downwards.
The camera is set to display data upside down. In the Monitor 2DOF display, right-click
on the respective camera window and disable Display upside down.
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