82 | Chapter 2: Installation
Repacking the MultiFlo FX
Prior to sending your instrument to us for repair, log into the Customer Resource
Center (www.biotek.com) to submit a Service Request for a Return Material
Authorization (RMA). Your serial number is needed to process an RMA.
n Failure to comply with the following instructions will void the instrument’s
warranty.
n Decontaminate the instrument before returning it: See Decontamination on
page 205.
If the original packing materials have been damaged or lost, contact BioTek to
order replacements. Part Numbers: 7213006 for the main instrument, 1263003 for the
washer, and 7213008 for the secondary Peri-pump and 1263004 for other
accessories, if applicable.
Prepare the instrument for shipping bracket installation:
1. Remove the Peri-pump dispense cassette and the Syringe dispenser and washer
manifolds, if applicable.
2. Uninstall and repack separately the Syringe pump and its accessories, and the
strip washer and its accessories, if applicable.
3. Slide the plate carrier into position next to the dispense arm. It will be secured
in place by one of the shipping brackets.
View the illustrations provided:
l Repacking Secondary Peri-pump: it ships with the instrument (if applicable).
l Repacking the instrument: put the instrument (and accessories) into shipping boxes.
l Repacking the Syringe Dispenser (if applicable).
l Repacking the Strip Washer (if applicable) .
Obtain an RMA number:
l Contact BioTek TAC to obtain a Return Materials Authorization number,
l Write "RMA" on the shipping box in large, clear letters,
l And, include the RMA number in the shipping address label:
BioTek Instruments, Inc.
ATTN: RMA# xxxxx
15 Tigan Street
Winooski, Vermont 05404 USA
MultiFlo™ FX Multi-Mode Dispenser
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