Chapter 8 Managing the Cisco CRS System
Managing CRS LDAP Server Information
8-30
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Step 8 Select one of the following:
• Yes—Copies all the information pertaining to this cluster, including
workflow, configuration, cluster, and application profiles, to the new LDAP.
• No—Updates the new information in the LDAP and ccndir.ini, only; this
option does not migrate any information. If the new LDAP does not contain
the workflow, configuration, cluster, and application profiles corresponding
to your profile, then CRS will not function correctly.
Only choose the No option if:
–
You want to add redundancy directories to the existing list.
–
You want to change from host name to IP address or vice-versa.
–
The IP address of the directory has changed.
• Cancel—Cancels the migration.
The following prompt appears:
Successfully updated the CRS LDAP information. Please update the
Unified CM LDAP information by going to the User Management menu if
Unified CM users are located in the new LDAP.
Please restart the Cisco CRS Node Manager on all nodes in the cluster
in order for these changes to take effect.
Note You do not need to restart the Cisco CRS Node Manager at this point.
Wait until Step 14.
In addition, Cisco CRS generates another message if an operation fails on any
node and provides instructions to synchronize the ccndir.ini file on the required
server.
Step 9 From the Cisco CRS Administration menu bar, choose Tools > User
Management.
The User Management web page appears.
Step 10 Click the Unified CM LDAP tab.
The CRS LDAP server information web page opens.
Step 11 Select the LDAP Server Type for the required directory and this action
automatically populates the sample entries for other fields on this page.
To Next Page
Loading...
