Chapter 9 Managing the Cisco CRS Datastores
Changing Publisher to Subscriber
9-8
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Changing Publisher to Subscriber
Use the Tracing page to activate and deactivate logging.
Note For more information on Trace Configuration, see the
Cisco Customer Response Solutions Servicing and Troubleshooting Guide.
Procedure
Step 1 Access the Datastore Control Center by selecting Systems > Datastore Control
from the CRS Administration menu bar.
The Datastore Control Center page appears.
Step 2 Select each datastore on the left pane and then click Publisher Activation.
The Publisher Activation page appears.
Step 3 Select the required server (for the subscriber to be changed) by clicking on the
check box next to the server
Step 4 Click Activate Publisher.
A warning message window appears.
To proceed with the change, click OK.
Repeat Step 3 and Step 4 for each datastore component that requires this change.
When you activate the new publisher, the old publisher automatically becomes the
subscriber datastore.
Configuring Trace Settings
You configure Trace settings by component:
• CRS Administration—Trace File Configuration and Trace Configuration
settings.
• CRS Engine— Trace File Configuration and Trace Configuration settings.
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