10-7
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 10 Managing Cisco CRS Historical Reporting
Purging Historical Data
A log file, PurgeProcess.log, stores information about the automatic purging
activities that the system performs. The PurgeProcess.log file has a maximum size
of 2 MB. When this file reaches its maximum size, the system copies it to a
backup file named PurgeProcess.bak. The system maintains one such backup file.
Each time the PurgeProcess.log file reaches 2 MB in size, the system moves that
information to the existing backup file, overwriting the information in the existing
backup file. This log file is stored on the CRS server in the
<CRSinstallationDirectory>\wfavvid\log\Purge_Sch directory. (By default, the
system installs in the Program Files directory.) You can view this log file by
opening the file in a text editor.
This section contains the following procedures:
• Setting the Daily Purge Schedule, page 10-7
• Configuring Purge Schedule Configuration Parameters, page 10-8
Setting the Daily Purge Schedule
You can change the time of day that the system assesses the need to purge data
and the age of data to purge.
To set the purge schedule, complete the following steps.
Procedure
Step 1 From the CRS Administration menu bar, choose Tools > Historical Reporting.
The Historical Reporting Configuration web page opens, displaying the Database
Server Configuration area.
Step 2 Click the Purge Schedule Configuration hyperlink on the Historical Reporting
Configuration navigation bar.
The Purge Schedule Configuration area opens. The following fields are displayed
in the Purge Schedule Configuration area.
Field Description
Daily purge at Time of day for the daily purge.
Purge data older than N months Number of months data can persist before being purged.
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