15-23
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 15 The Subsystems Menu
The MRCP TTS Menu Option
Use one or more of the following MRCP TTS Configuration hyperlinks:
• MRCP TTS Providers—to configure information about the vendor of your
TTS system (see Provisioning MRCP TTS Providers, page 3-29).
• MRCP TTS Servers—to configure your the TTS server’s name, port
location, and available languages (see Provisioning MRCP TTS Servers,
page 3-30).
• MRCP TTS Default Genders—to configure the default gender setting for
the Locales specified during TTS Server provisioning (see Provisioning
MRCP TTS Default Genders, page 3-32).
MRCP TTS Provider Configuration
You will need at least one MRCP TTS Provider for each vendor you will be
installing TTS servers for. If you install both ScanSoft and Nuance MRCP TTS
Servers, you will need at least two Providers.
Use the MRCP TTS Provider Configuration web pages to display, add, modify,
and delete information about your TTS Provider.
On any MRCP TTS Configuration web page, click the MRCP TTS Provider
hyperlink on the navigation bar to access the MRCP TTS Providers Configuration
summary web page.
To modify an existing MRCP TTS Provider, click any hyperlink within the
provider’s summary table entry; the MRCP TTS Provider Configuration web page
opens.
To reload all configured MRCP TTS Provider information, click Refresh All.
Add a New MRCP TTS Provider
To access the MRCP TTS Provider Configuration page, click the Add MRCP
TTS Provider hyperlink.