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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
Synchronizing the Cisco Historical Reports User password
During CRS installation, a pre-determined password phrase is set for
CiscoHistRrptUsr. If this password is ever changed on any node, you can
synchronize it to the pre-determined password.
To synchronize a password, complete the following steps.
Note You cannot change a CiscoHistRrptUsr password, only synchronize it.
Procedure
Step 1 In the CRS Admin Utility, use the check box to select the CRSHistRrptUsr
account.
Step 2 Select Option > Synchronize.
A warning dialog box appears.
Step 3 Click OK.
The password is applied to each node in the cluster where the CRSHistRrptUsr
account is out-of-sync; a dialog box reports the status of the changes.
Refreshing Account Sync Status
The Refresh Menu option refreshes each node’s account sync status with cluster
level information, whether they are in-sync or out-of-sync.
Procedure
Step 1 In the CRS Admin Utility, select View > Refresh.
CRS refreshes the node’s account sync status with cluster information.