6-33
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 6 Configuring Cisco Applications
Managing Scripts
• Sample Scripts, page 6-34
Deleting a Script or Folder
When you delete a script or a folder, you remove it permanently from the
repository.
To delete a script or folder, complete the following steps.
Procedure
Step 1 From the CRS Administration menu bar, choose Applications > Script
Management.
The Script Management page opens.
Step 2 Click on the default folder.
The Script Management page opens to display the contents of the
default folder.
Step 3 Perform one of the following actions:
• Click the Delete Folder hyperlink.
A dialog box opens to display a drop-down list of available scripts and
folders. Select the required subfolder in the Select Folder to Delete field.
Click Delete. The dialog box refreshes to state that the folder or script was
successfully deleted. Click the Return to Script Management hyperlink.
• Click the Delete icon under the Actions column. A dialog box opens to
confirm your action on the selected script or folder. Click OK.
The dialog box closes and the
default folder’s updated Script Management page
refreshes to display the updated list of folders and scripts.
Related Topics
• About CRS Applications, page 6-2
• Uploading New Scripts, page 6-25
• Viewing or Downloading a Script File, page 6-27
• Refreshing Scripts, page 6-29
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