Cisco CRS-1 - Carrier Routing System Router User Manual

Chapter 1 Introducing Cisco Customer Response Solutions
Where To Go From Here?
1-16
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Where To Go From Here?
• Introduction and overview of the Cisco CRS system
– See Chapter 2, “Introducing the CRS Administration Web Interface.”
• Provisioning and management tasks.
– See Chapter 3, “Provisioning Telephony and Media.”
– See Chapter 4, “Provisioning Cisco Unified CCX.”
– See Chapter 5, “Provisioning Additional Subsystems.”
– See Chapter 6, “Configuring Cisco Applications.”
– See Chapter 7, “Managing Prompts, Grammars, Documents, and Custom
Files.”
– See Chapter 8, “Managing the Cisco CRS System.”
– See Chapter 9, “Managing the Cisco CRS Datastores.”
– See Chapter 10, “Managing Cisco CRS Historical Reporting.”
– See Chapter 11, “Reporting on Real-Time CRS Data.”
– See Chapter 12, “Using the Cisco CRS Supervisor and Cisco CRS User
Options Plug-Ins.”
• Reference information for each CRS Administration menu option.
– See Chapter 13, “The System Menu.”
– See Chapter 14, “The Applications Menu.”
– See Chapter 15, “The Subsystems Menu.”
– See Chapter 16, “The Tools Menu.”
– See Chapter 17, “The Help Menu.”

Cisco CRS-1 - Carrier Routing System Router Specifications

General

Brand	Cisco
Model	CRS-1 - Carrier Routing System Router
Category	Network Router
Language	English