Chapter 4 Provisioning Cisco Unified CCX
Configuring Unified CM for Unified CCX
4-8
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Procedure
Step 1 Login to the machine in which Cisco CRS is installed.
Step 2 From the Windows menu, choose Programs > Control Panel > Network
Connections, right-click on the required connection, and select Properties.
The Connection Properties window appears.
Step 3 Select the check box next to Internet Protocol (TCP/IP) and click the Properties
button.
The Internet Protocol (TCP/IP) window appears.
Step 4 Click the Advanced button.
The Advanced TCP/IP Settings window appears.
Step 5 Click the DNS tab and enter the appropriate DNS suffix in the DNS suffix for this
connection field.
Step 6 Click OK or close in any open window.
The IP addresses of all the nodes in the cluster (that have now been added to the
TCP/IP Windows field will now automatically display in the Cisco CRS
Administration GUI.
Invoking Unified CM Administration
Begin the process of configuring Unified CM by connecting to the Unified CM
Administration web interface.
To connect to the Unified CM Administration web interface, complete the
following steps.
Procedure
Step 1 Perform one of the following actions:
• From the server running Unified CM, choose Start > Programs > Unified
CM > Unified CM Administration.
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