Chapter 8 Managing the Cisco CRS System
Managing the Control Center
8-12
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Note When the Cisco CRS Engine is enabled or disabled, it creates or removes
the JTAPI user in the JTAPI Provider for that node, provided JTAPI
information exists. If JTAPI Port groups have already been configured,
then CRS will create/remove CTI ports for this node.
Step 4 Click Update.
A component activation summary displays.
Note For information about the messages that can appear in this summary, see
the Cisco CRS Servicing and Troubleshooting Guide.
Removing a Server
Caution Once a server is removed, the only way to restore it to the cluster is to reinstall it.
Also, after a server is removed, there will be a delay before the change is reflected
across the entire cluster.
Note A server cannot be removed if at least one of the datastores has publisher set on
this node.
To remove a server, complete the following steps:
Procedure
Step 1 From the CRS Administration menu bar, choose System > Control Center.
The Control Center/Servers summary web page opens.
Step 2 Select a server name from the navigation bar.
The component information for that server appears.
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