Chapter 8 Managing the Cisco CRS System
Managing the Cisco CRS Engine
8-18
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
• Server description
Step 5 Click OK to close the window.
Managing the Cisco CRS Engine
Use the Control Center/Server configuration web page to:
• Remove a server from the cluster (see Removing a Server, page 8-12)
• Disable a server temporarily or permanently (see Disabling a Server,
page 8-13)
• Start, stop, and restart services (see Starting, Stopping, and Restarting
Cisco CRS Services, page 8-14)
• Reelect master for a particular service (see Reelect Master, page 8-15)
• View server trace files (see Server Traces, page 8-16)
• View server or services details (see Server Details, page 8-17)
• Monitor service status (see Monitoring Service Status, page 8-18)
• Configure the Auto Refresh Interval (see Controlling the Auto Refresh
Interval, page 8-19)
Monitoring Service Status
To view the status of the CRS system and its subsystems across the cluster,
complete the following steps.
Procedure
Step 1 From the CRS Administration menu bar, choose System > Control Center.
The Control Center/Servers summary web page opens.
Step 2 Click a Server Name hyperlink on the navigation bar.
The Control Center/Server Configuration web page opens.