CHAPTER
13-1
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
13
The System Menu
The System menu of the CRS Administration system provides options for
performing system-related tasks. Depending on the product package you
purchased, the System menu contains some or all of the following menu options:
• LDAP Information—to set up and change CRS repository server
information (see The LDAP Information Menu Option, page 13-2).
• Control Center—to view and manage CRS components across the cluster
(see The Control Center Menu Option, page 13-3).
• Datastore Control Center—to view and manage CRS database(s) status and
database replication across the CRS cluster (see The Datastore Control
Center Menu Option, page 13-5).
• System Parameters—to set up and change system parameters, such as ports,
default languages, and currencies (see The System Parameters Menu Option,
page 13-5).
• Custom File Configuration—to configure the classpath location of custom
classes, steps, and subsystem (see The Custom File Configuration Menu
Option, page 13-6).
• Alarm Configuration—to define system-wide Alarm Server settings and
options (see The Alarm Configuration Menu Option, page 13-8
• Tracing—to configure the CRA Engine trace file and set trace level options
(see The Tracing Menu Option, page 13-9).
• Logout—to log out of the CRS Administration web interface (see The
Logout Menu Option, page 13-11).
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