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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 8 Managing the Cisco CRS System
Managing CRS LDAP Server Information
Step 6 Specify an Apps Base Location, that is, a unique name of the branch of the
Cisco IP telephony directory tree that contains the Cisco configuration
information.
Enter this information in the format shown as the default value for your LDAP
type. Replace the text in italics with your values, if necessary. In these formats,
ou is an Organizational Unit, o is an Organization, and dc is a Domain
Component.
• Default value for DCD:
ou=Cisco,o=cisco.com
• Default value for AD:
ou=Cisco,dc=AD_domain
(For example, if AD_domain is myad.cisco.com, the default value would be
ou=Cisco,dc=myad,dc=Cisco,dc=com.)
• Default value for ND:
ou=Cisco,o=cisco.com
Step 7 Click Update.
Additional DCD Information
DCD is the built-in directory for Cisco CRS. By default, this directory is installed
on Unified CM and is superseded when you select either AD or ND while running
the Unified CM Directory plugin. When you migrate the LDAP information, to
another directory (either AD or ND), the DCD is automatically stopped. Refer to
the following websites for more information:
• http://www.dataconnection.com/inetapps/directory.htm
• http://www.dataconnection.com/inetapps/dcdir.htm
• http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshootin
g_guide_chapter09186a00803fa958.html
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