GE Voluson E Series User Manual

5.12 Service Platform
5.12.1 Introduction
InSite is the connectivity to the Voluson E-Series system that allows GE to deliver remote diagnostics
capability. InSite is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a
Request for Service via the InSite link (
GE icon) at the right bottom of the display screen.
The GE icon in the status bar change symbol and color depending on ongoing activity; see Table 7-3 on
page 7-13 .
5.12.2 Service Platform - Access and Security
The Service Platform has different access and security user levels. Each user is only granted access to the
tools that are authorized for their use.
There are different possibilities to access the Common Service Desktop and its available features:
•
Local Access : via Setup - Administration - Service page
•
Remote Access : This offers GE technicians the possibility to view the entire customer's desktop and
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
5.12.2.1 Local Access
1. If not already in read mode, Freeze the image.
2. Press the Utilities key on the control console.
3. In the “Utilities” menu touch the
Setup button to invoke the setup desktop on the screen.
4. On the right side of the screen select Administration and then click the Service tab.
5. Enter the password « she » and click the Accept button to display the Service Tools page (see Figure
5-27 on page 5-50 ).
6. Click the CSD button.
7. As soon as the GEHC Service Home Page appears, select “Operator” from the pull-down menu, enter
the password <uls> and then click Okay .
Figure 5-24 Service Login
The Common Service Desktop (CSD) is started and the
Home page - containing basic System Information -
appears. The navigation bar at the top of the screen allows to select different tools.
For more detailed information see Section 7.6 "Common Service Desktop (CSD)" on page 7-14 .
Components and Functions (Theory)
5-48
Voluson E-Series Service Manual
5539550APB Revision 6

GE Voluson E Series Specifications

General

Brand	GE
Model	Voluson E Series
Category	Medical Equipment
Language	English