GE Voluson E Series User Manual

7.8.7 Network Troubleshooting
7.8.7.1 No Connection to the Network at all
Gray = Cable disconnected or no network signal on a connected cable.
Green = Cable connected to a network. Does not imply proper network settings.
1. Check that the network cable between the Voluson E-Series system and the wall network is connected
and well seated in both ends. (Use a network cable that is known to be OK.)
2.
Connect a network cable between the system and a PC by either using a hub or a cross-over cable.
Try to ping from system to IP address on PC. If OK, hardware connection inside the system is OK.
7.8.7.2 GE remote service connection
Note Visual information about GE remote status is shown in the status area on the right bottom of the screen. At
EC330 (BT18) systems the trackball functions are displayed in the trackball status area of the screen.
Gray = Idle State Remote access is inactive.
EC330 only: Move the cursor over the
GE icon to show trackball functions
•
Contact : Section 7.2 "Request for Service (RFS)" on page 7-5
•
Configuration : Section 3.13.8 "InSite Configuration" on page 3-70
•
Menu : Displays the Remote Access (Disruptive Mode) menu
Yellow = Access
pending
Remote Access connection is active, but Disruptive Mode and Virtual Console
Observation (VCO) is not yet enabled.
Red = Disrupted
State
Remote Access is active. All processes [UL_VNC and UL_CSD] are active. In this
state the Voluson E-Series system should NOT be used clinically.
Gray + envelope
New Software Update Package is available for download and installation.
Operation see
Section 8.2.3 on page 8-10 .
Diagnostics/Troubleshooting
Voluson E-Series Service Manual
5539550APB Revision 6
7-31

GE Voluson E Series Specifications

General

Brand	GE
Model	Voluson E Series
Category	Medical Equipment
Language	English