GE Voluson E Series - 7.6 Common Service Desktop (CSD)

7.6 Common Service Desktop (CSD)
There are different possibilities to access the Common Service Desktop and its available features:
•
Local Access : via Setup - Administration - Service page
•
Remote Access : This offers GE technicians the possibility to view the entire customer's desktop and
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
Whenever any hardware diagnostic tests have to be executed on site, the CSD must be accessed via the -
All Programs - Voluson - GE Field Engineer - Common Service Desktop .
The navigation bar at the top of the screen shows the top level menu choices.
Figure 7-14 Common Service Desktop - Home
Note
As described in Section 5.13 on page 5-49 , the service platform uses a web-based user interface to provide
access to common service components. The Service platform is designed for GE personnel and as such is
in English only. There is no multi-lingual capability.
Content in this section
7.6.1 Error Logs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14
7.6.2 Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.3 Image Quality - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.4 Calibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.5 Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.6 Utilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
7.6.7 Replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
7.6.8 PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
7.6.1 Error Logs
When the
Error Logs page is selected, different log viewing options are available.
Figure 7-15 Common Service Desktop - Error Logs
Select the Log Viewer option in the left pane of the Error Logs page. Available logs are displayed in a
separate window.
Diagnostics/Troubleshooting
7-14
Voluson E-Series Service Manual
5539550APB Revision 6