7.1 Collect vital System Information
1.
Press the Utilities key on the control console.
2. In the “Utilities” menu touch the
Setup
button to invoke the setup desktop on the screen.
3. On the right side of the screen select
Administration
and then click the
System Info
tab.
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
•
System Type
•
System Serial number (also visible on label on back of the system)
•
Application Software version
•
Backup version (File name, Date of Factory Settings, Tune version, etc.)
•
additional information (e.g., Hardware ID, “Mainboard Type”, HW configuration, etc.)
Note
All the above information can be found in the "System Info" page; see: Figure 7-1 on page 7-3 .
Diagnostics/Troubleshooting
7-2
Voluson E-Series Service Manual
5539550APB Revision 6
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