Terminal Maintenance
If
the
terminal
fails to
reach
this
state,
turn
the
power switch off
and
call
your
nearest
Hewlett-Packard
sales
and
service office for help.
If
the
terminal
displays
the
message:
cCDefaul
t Conf
igurat
ions
Used",
the
battery
protect-
ing
non-volatile
memory
may
have
jarred
loose.
Press
the
1:1
key,
then
follow
the
procedure
given
later
in
this
section on removing, inspecting,
then
replacing
the
battery
support.
Turn
off
the
power to
the
terminal,
then
turn
it
back on.
If
the
same
message
reappears,
see
the
paragraph
in
this
section on
performing
the
Terminal Test.
If
the
Terminal
Test
completes successfully,
the
battery
is probably faulty, so replace it.
However,
if
that
fails
to
solve
the
problem, contact
your
local
sales
and
service office for help.
If
the
cCDefault
Configurations
Used" message appears, you
may
have
to
recenter
the
screen.
To
do so,
refer
to cCCentering
the
Screen Image"
at
the
end
of
this
section.
TROUBLE-SHOOTING PROCEDURES
Other
terminal
problems
may
arise
during
normal operation.
You
should conduct
the
follow-
ing
procedures (in
the
order
presented
here)·before calling a service
representative.
Configuration Checking
Sometimes
what
appears
to be a
terminal
malfunction
may
be
an
incorrect
terminal-
computer
configuration.
When
the
terminal
appears
to malfunction, before
resetting
the
terminal
or
conducting
any
tests, verify
that
the
parameters
in
each
configuration
menu
are
correctfor
the
task
at
hand.
If
you believe configuration
settings
may
be
the
problem, refer. to
Section 3,
or
the
appropriate
person
within
your
installation,
for help.
Resetting
The
Terminal
Occasionally, you
may
find
it
necesary
to
reset
the
terminal
to
clear
an
error
condition.
There
are
two
types
of
reset: a soft
reset
and
a
hard
reset. Both
types
stop
printer
and
datacomm
operations. Additionally, a
hard
reset
activates
the
configuration
values
stored
in
non-
volatile
memory
and
destroys all
data
in
workspace memory.
(That
is, a
hard
reset
returns
the
terminal
to
its
power-on condition.)
For
these reasons, you should
use
discretion
when
considering a
reset
operation.
11-2
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