iZ Technology Corporation
Version 3.50
SECTION 6
TROUBLESHOOTING
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Below are some basic troubleshooting tips for RADAR systems. Please contact iZ Support or your iZ
Dealer if you are having any problems with your RADAR system. RADAR does not contain any user
serviceable parts. Do not remove the lid or attempt to repair or replace any components without
authorization from iZ Technology.
CONDITION CAUSE SOLUTION
RADAR does not power on – AC power cable unplugged
– Power not switched on
– No power to outlet
– Check AC cable, connection, and
outlet
No display on Video Monitor – Check video cable and monitor
– Not using the correct video ports
– Connect a different monitor and
cable
– Plug video monitor into the VGA
input, and not the S-Video or
Composite
– If the session controller is working,
it is a monitor problem
Session Controller does not
display but is powered
– Session Controller cable not
plugged into Session Controller
– Session Controller cable not
plugged into the correct port on
RADAR
– Check Session Controller cable is
plugged into the port on RADAR
labeled SERIAL PORT
No signal on Analogue Input – Faulty Cable or incorrect pin out
– Tracks are not armed
– RADAR Sync not locked
– Input format not set
– RADAR Configured in Dual/Quad
wire mode
– See Wiring Diagrams on
www.izcorp.com
– If Sync light is flashing, check
sync source, or set RADAR as
master
– Press and select format
NONE
– MAIN MENU/IO MENU/DIG IO
SDQ is set to SINGLE