Lexmark CS310 User Manual

Actions Yes No
Step 4
Clear the NVRAM of the printer:
a Turn the printer power off.
b With the printer off, press and hold 6,7, and 8 on the keypad.
c Turn the printer on.
d When Restoring Factory Defaults appears, release the
buttons.
Note: If the printer looks up on the Restoring Factory Defaults, then
wait two minutes, and then turn the printer power off. After ten
seconds or more, turn the printer power back on without holding down
any buttons.
Does the error message still appear?
Go to step 5. Problem solved.
Step 5
For CS310 models replace the operator panel with UICC card.
For CS410 and CS510 models, replace the UICC card.
Does the error message still appear?
Replace the controller
board. See
“Controller
board removal” on
page 291.
Problem solved.
Invalid firmware/controller board service check
Action Yes No
Update the firmware.
Note: Contact the next level of support for the correct firmware level.
Does the error remain?
Replace the controller
board. See
“Controller
board removal” on
page 291.
The problem is solved.
96y errors
96y error messages
Error code Description Action
960.xx RAM memory error: RAM soldered on the
board is bad.
1 POR the printer.
2 If the problem persists, then replace the
controller board.
Go to
“Controller board removal” on
page 291.
961.xx RAM memory error: slot 1 RAM is bad.
1 Check RAM in slot 2.
2 If RAM is ok, then POR the printer.
3 If the problem persists, then replace the
controller board.
Go to
“Controller board removal” on
page 291.
5027
Diagnostic information
110

Lexmark CS310 Specifications

General

Print Technology	Color Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 60, 000 pages
Standard Memory	256 MB
Processor Speed	800 MHz
Standard Input Capacity	250 sheets
Connectivity	USB 2.0, Ethernet
Standard Output Capacity	125 sheets
Recommended Monthly Page Volume	500 - 3, 000 pages
Operating Systems Supported	Windows, Linux