Failed to load/feed from multipurpose feeder service check
Action Yes No
Step 1
a Make sure the 650 input option tray is at tray 2.
b Make sure the correct 650 tray is inserted on the options drawer.
c Fan the media.
d Verify the proper tray settings for the media.
e Verify the input source.
f Check the condition of the multipurpose feeder pick tires.
g Make sure the tray is fully inserted.
h Refer to media specifications and check the condition of the media.
i Make sure the media is free from damage and defects.
Does the error remain?
Go to step 2. Problem resolved.
Step 2
Is the machine using both 650 and 550 input option tray?
Go to step 3. Go to step 4.
Step 3
a Make sure the sequence of the input option trays is correct. The 650
option tray should be in tray 2, and the 550 option tray should be in
tray 3.
b Bring the printer into the Diagnostics Menu.
c Navigate to Feed Test > Tray # > Single Feed Test.
d Run a continuous feed test (feed at least 5 pages).
Does the feed test run successfully on each option?
Go to step 8. Go to step 4.
Step 4
Isolate the problem. Verify the problem by installing only one input option
to the printer at a time.
a Bring the printer into the Diagnostics Menu.
b Navigate to Feed Test > Tray # > Single Feed Test.
Does the feed test run successfully on each option?
Go to step 8. Go to step 5.
5027
Diagnostic information
147
To Next Page
Loading...
Need help?
General
