Table of contents
Product information.....................................................................................2
Edition notice...............................................................................................2
Notices and safety information..................................................................11
Laser notices............................................................................................................................................11
Safety information...................................................................................................................................14
Preface.......................................................................................................19
Service manual conventions....................................................................................................................19
Change history.........................................................................................................................................19
General information...................................................................................23
Media guidelines.....................................................................................................................................23
Paper guidelines ...............................................................................................................................................24
Supported paper sizes, types, and weights.............................................................................................26
Supported paper sizes ......................................................................................................................................26
Supported paper types and weights.................................................................................................................28
Using recycled paper and other office papers........................................................................................29
Data security notice.................................................................................................................................30
Tools required for service........................................................................................................................30
Diagnostic information...............................................................................33
Troubleshooting overview.......................................................................................................................33
Performing the initial troubleshooting check ...................................................................................................33
Power‑on Reset (POR) sequence ......................................................................................................................34
Using Safe Mode...............................................................................................................................................34
Fixing print quality issues........................................................................................................................35
Initial print quality check ..................................................................................................................................36
Toner smear check............................................................................................................................................36
Background or toner fog check.........................................................................................................................37
Blank pages check.............................................................................................................................................39
Blurred or fuzzy print check..............................................................................................................................40
Half‑color page check .......................................................................................................................................40
Horizontal banding check .................................................................................................................................41
Horizontal line check ........................................................................................................................................41
Missing image at edge check ............................................................................................................................41
Toner specks check ...........................................................................................................................................42
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Table of contents
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