Using a network computer
Using the File Transfer Protocol (FTP)
Make sure that the printer is in a ready state before flashing the printer.
1 Turn on the printer.
2 Obtain the IP address:
• From the hone screen
• From the TCP/IP section of the Network/Ports menu
3 From the command prompt of a network computer, open an FTP session to the printer IP address.
4 Use a PUT command to place the firmware file on the printer.
The printer performs a POR sequence and terminates the FTP session.
5 Repeat steps 2 through 4 for the other files.
Using the Embedded Web Server
Make sure that the printer is in a ready state before flashing the printer.
1 Open a Web browser, and then type the printer IP address.
2 From the home page, navigate to Configuration > Update Firmware.
3 Select the file to use.
The printer performs a POR sequence and terminates the FTP session.
4 Repeat steps 2 through 4 for the other files.
Backing up eSF solutions and settings
Note: Export the eSF solutions and settings from the printer before replacing the controller board.
Exporting eSF solutions and settings file
1
POR the printer into Invalid engine mode. See “Entering invalid engine mode” on page 194.
2 Open a Web browser, and then type the printer IP address.
3 Navigate to Settings > Solutions > Embedded Solutions.
4 From the Embedded Solutions page, select the applications you want to export.
5 Click Export.
Notes:
• If the Web page cannot be accessed or an error occurs when starting the printer in Invalid engine mode, then
data backup is not an option. Inform the customer that the data cannot be saved.
• There is a size limit of 128 KB on the export file.
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Repair information
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