Actions Yes No
Enter Diagnostics Menu (turn the printer off, press and hold 3 and 6, turn
the printer on, and then release the buttons when the installed memory
and processor speed displays).
Perform the Button Test. See
“Button Test” on page 172 in the
Diagnostics menu.
Did any of the buttons fail the test?
Replace the UICC card.
See
“Operator panel
removal (for CS510
models only)” on
page 259.
Problem resolved.
Operator panel USB cable service check
Actions Yes No
Step 1
Remove the rear cover. See
“Rear cover removal” on page 290.
Is the cable properly seated in the controller board?
Go to step 2. Reseat the USB cable.
Step 2
Replace the USB cable. See “USB port connector removal” on page 263.
Is the problem fixed?
Problem resolved. Replace the controller
board. See
“Controller
board removal” on
page 291.
5027
Diagnostic information
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