Paper jams
• “Avoiding jams” on page 45
• “Understanding jam messages and locations” on page 47
• “200 paper jams” on page 48
• “202 paper jams” on page 52
• “23y paper jams” on page 57
• “24y paper jams” on page 64
• “25y paper jams” on page 68
Avoiding jams
Load paper properly
•
Make sure paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
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Diagnostic information
45
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