Lexmark CS310 User Manual

Action Yes No
Step 4
Isolate the problem. Verify the problem by installing only one input option
to the printer at a time.
a Bring the printer into the Diagnostics Menu.
b Navigate to Feed Test > Tray # > Single Feed Test.
Does the feed test run successfully on each option?
Go to step 8. Go to step 5.
Step 5
Check the following for any damage:
For 550 input option:
• Input tray
• Paper restrains
• Paper dams
• Pick pads
For 650 input option:
• Input tray
• Paper restrains
• Paper dams
• Pick pads
• MPF gear
• MPF pick assembly
• MPF tray
Is the input option tray assembly free of damage?
Go to step 6.
• For 550 input
option, replace the
optional 550-sheet
drawer.
• For 650 input
option, replace the
optional 650-sheet
duo drawer.
Step 6
Check the pick tires for wear, damage, contamination, and if they are
installed correctly.
Is the pick tire free of wear and damaged?
Go to step 7. Replace the pick tire
assembly. See
“Pick
tire removal” on
page 303.
Step 7
Check the input option drawer and the following for any damage or
contamination:
• Top and bottom autoconnector
• Pass‑through sensors
• Feed rollers
• Input option pick assembly (if it can go down every time the paper
input tray is inserted)
Is the option drawer assembly free of damage or contamination?
Go to step 8.
• For 550 input
option, replace the
optional 550-sheet
drawer.
• For 650 input
option, replace the
optional 650-sheet
duo drawer.
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Diagnostic information
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Lexmark CS310 Specifications

General

Print Technology	Color Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 60, 000 pages
Standard Memory	256 MB
Processor Speed	800 MHz
Standard Input Capacity	250 sheets
Connectivity	USB 2.0, Ethernet
Standard Output Capacity	125 sheets
Recommended Monthly Page Volume	500 - 3, 000 pages
Operating Systems Supported	Windows, Linux