Lexmark CS310 User Manual

Actions Yes No
Step 2
Is the background only one of the primary colors; yellow, cyan, magenta,
or black?
Go to step 3. Go to step 4.
Step 3
Replace the developer unit.
Did replacing the developer unit correct the problem?
Problem is solved. Go to step 4.
Step 4
Replace the photoconductor unit.
Did this fix the problem?
Problem is solved. Go to step 5.
Step 5
Check the high‑voltage contact from the HVPS to the image transfer unit
(ITU).
Is a problem found?
Replace the failing part:
• Image transfer unit.
See
“Image
transfer unit (ITU)
removal” on
page 243.
• High‑voltage
power supply
(HVPS). See
“High‑voltage
power supply
(HVPS) removal”
on page 239.
Go to step 6.
Step 6
With the printer off, reset the cable in the JHVPS1 connector.
Does this fix the problem?
Problem is solved. Go to step 7.
Step 7
Replace the HVPS. See
“High‑voltage power supply (HVPS) removal” on
page 239.
Does this fix the problem?
Problem is solved. Go to step 8.
Step 8
Clean the printhead.
Does this fix the problem?
Problem is solved. Replace the printhead.
See
“Printhead
removal” on page
299.
5027
Diagnostic information
38

Lexmark CS310 Specifications

General

Print Technology	Color Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 60, 000 pages
Standard Memory	256 MB
Processor Speed	800 MHz
Standard Input Capacity	250 sheets
Connectivity	USB 2.0, Ethernet
Standard Output Capacity	125 sheets
Recommended Monthly Page Volume	500 - 3, 000 pages
Operating Systems Supported	Windows, Linux