General Information --- Section 1
The Executive 2005
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Dealer Responsibilities
The dealer must perform additional pre-delivery inspections and system checks, assist in the cus-
tomer’s understanding of the Limited Warranty and assist in completing any necessary forms. They
must do a customer orientation to the motorhome, its systems, components and their operation.
The dealer should also ensure the customer receives a complete Owner’s Packet with warranty cards
and registrations for the motorhome and for separately warranted products, including detailed operating
and maintenance instructions. The dealer is responsible for performing a review of the Limited
Warranty provisions with the customer, while stressing the importance of mailing warranty cards and
registrations to the manufacturers within the prescribed time limit to avoid loss of warranty coverage.
They must assist the customer in completing these forms and locating serial numbers. They should
request that the customer reads all warranty information when possible and explain any provision
not clearly understood.
The dealer should instruct the customer on how to obtain local and out-of-town service on the
motorhome and its various individual warranted components, whether the service is warrantable or out
of warranty.
Customer Responsibilities
As a new motorhome owner you are responsible for regular and proper maintenance. This will
help you prevent conditions arising from neglect that are not covered by your Limited Warranty.
Maintenance services should be performed in accordance with this Owner’s Manual, and any other
applicable manuals. As the owner, it is your responsibility and obligation to return the motorhome to an
authorized dealer for repairs and service (See the Limited Warranty). Since the authorized dealer where
you purchased your new motorhome is responsible for its proper servicing before delivery, and has an
interest in your continued satisfaction, we recommend that Inspection, Warranty and Maintenance
Services be performed by the dealership. We suggest that you take your new motorhome on a weekend
shakedown before leaving on an extended trip.
SERVICE SUGGESTIONS
Know when to take your motorhome in for service. Give some thought to the appointment time.
There are several things to consider when selecting a time for service. Location of the service center
and the time of year can be a major issue. Monday and Friday are busy days for most dealers.
Therefore, it makes sense to make a mid-week appointment whenever possible. Ask your dealer if addi-
tional time is needed for check in and completion of paperwork.
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