ELECTRICAL COMPONENT DEFECTS
SM 4-11 C262/C265
Trouble-
shooting
4.4 ELECTRICAL COMPONENT DEFECTS
Jam Type
Paper feed A Jam
Drum B Jam
Paper eject C Jam
Master feed D Jam
Master eject E Jam
ADF P Jam
Paper remaining A or B Jam
4.4.1 SCANNER
Name State Symptoms
The sensor stays on
(detects that the scanner
is in home position, but it
is not)
If the sensor does not turn off two seconds
after the main switch is turned on, SC100
occurs (defective scanner drive motor)
Scanner HP sensor
The sensor stays off
(detects that the scanner
is not in home position,
but it is)
If the sensor does not turn on 10 seconds
after the main switch is turned on or the
start button is pushed, SC100 occurs
(defective scanner drive motor)
Original not detected, but
an original is present
The printed image shifts when Auto
Reduce/Enlarge, image rotation, or image
repeat is used
Original length / width
sensors
Original detected, but no
original is present
The printed image shifts when Auto
Reduce/Enlarge, image rotation, or image
repeat is used
Detects that the cover is
open, but the cover is
closed
The machine will start after you push the
Start button two times.
Platen cover sensor
Detects that the cover is
closed, but the cover is
open
The image in the border will be erased.
4.4.2 ADF
Name State Symptoms
Detects that the ADF
cover is open, but it is
closed
The machine displays “Close ADF cover”
after the main switch is turned on.
Feed cover open
sensor
Does not detect that the
ADF cover is open, but it
is open
A P jam occurs, because the original is
fed when the cover is open.
Registration sensor
Detects paper, but there
is no paper
A P jam occurs after the main switch is
turned on.
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