No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
878
CTL
D
TPM system authentication error
The system firmware is not authenticated by TPM (security chip).
• Incorrect updating for the system firmware
• Defective flash ROM on the controller board
Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
880
CTL
D
File format converter error
The file format converter does not respond.
• Defective file format converter
Replace the file format converter.
SC9xx: Miscellaneous
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
900
CTL
D
Electric counter error
Abnormal data in the counters.
• Defective NVRAM
• Defective controller
1. Check the connection between the NVRAM and controller.
2. Replace the NVRAM.
3. Replace the controller.
SC Tables
107
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