Toro Groundmaster Series - GEARS - The Systematic Approach to Defining, Diagnosing and Solving Problems

GEARS–TheSystematicApproachtoDening,
DiagnosingandSolvingProblems
1.GatherInformation
•Informationreportedbythecustomer
•Informationobservedbyyou
•Establishthewhat,whereandwhenoftheissue
2.EvaluatePotentialCauses
•Considerpossiblecausesoftheproblemtodevelopahypothesis
•Narrowdownthefocusoftheproblem
3.AssessPerformance
•Ensurethatyouhaveallthenecessarytoolsfortesting
•Testallpotentialcausesofthefailure
•Reevaluateandcreateanewhypothesisifnecessary
4.Repair
•Returntheunittoservicebyrepairing,rebuildingorreplacing
5.SolutionConrmation
•Didtheissuegoaway
•Wastherootcauseoftheissuecorrectlyrepaired
•Arethereanyothernewsymptoms
Troubleshooting:CuttingUnit(orattachment)Problems
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Groundsmaster
®
3200,3300and3310
19240SLRevA